Conference Center of the Year 2019
There are usually five nominees for the coveted title of Conference Center of the Year. But this year there are six. It is symptomatic of a time when the award is highly coveted and the battle for customer favor is intense.
However, this is not due to the increasing number of partners in the association, but simply because two of the hotels have received exactly the same NPS score. NPS stands for Net Promoter Score and is an internationally recognized measure of customer satisfaction and loyalty. And NPS is also the basis for the nominations for Conference Center of the Year.
The nominees in 2019 are:
The basis for the award is the thousands of evaluations that conference guests fill out every year at the individual hotels, conference venues and other venues in the partner group. But the evaluations are not only important for determining which conference venue should be named the best of the year, explains Marlene H. Sylvester-Hvid, CEO of Danish Conference Centres:
Conference Center of the Year 2019
“Of course, the individual conference venues use the evaluations to prioritize what they should improve and what they should do more of. We also use them to target our efforts and service in relation to partners and to develop the content of our customer-facing events,” she says.
Danish Conference Centres is much more than a booking portal and sparring partner for busy meeting planners. The association holds a wide range of networking meetings and other events where conference venues and customers meet to exchange experiences and ideas.
“"We have a very strong unity in the partner circle. While our partners of course compete for the same customers, they choose to collaborate to make each other better. As a catalyst for this collaboration, Danske Konferencecentre can really make a difference for the individual venues, and this ultimately benefits the guests," explains Marlene H. Sylvester-Hvid.
You can read more about the individual nominees at dkbs.dk. The award ceremony will take place on April 24th.
Conference Center of the Year 2019
For further information, please contact Marlene H. Sylvester-Hvid on +45 26 77 18 32.
Would you like to hear more about Hotel Svendborg's nomination or have a personal comment?
Tom Pelle Jensen
Director
Telephone +45 40 96 15 55
Danish Conference Centres was founded in 1990 with the primary purpose of facilitating contact between customers who want to hold meetings, conferences and other major events and a number of carefully selected meeting and conference venues in Denmark.
Customers receive free, fast and non-binding advice and planning service. Danish Conference Centres has more than 100 partners across the country, and both the association and the number of partners are growing rapidly.
We will be closed from Sunday, December 14th at 1:00 PM and will reopen on Monday, December 29th, 2025 at 12:00 PM.
During this period we offer accommodation at Hotel Ærø (without breakfast).
Book your stay at post@hotel-aeroe.dk or 62 21 17 00.
New Year's menu "out of the house" - order via www.hotelsvendborg.dk
For all other inquiries, please contact us at booking@hotel-svendborg.dk or 62 21 17 00.
We wish you a very Merry Christmas!
And we look forward to celebrating the new year with you at the New Year's Party 2025/26 at Hotel Svendborg!!
